WSJ: How do you keep tabs on the positioning of your brands?
Mr. Polet: We get real data -- market surveys from the Luxury Institute in the U.S., for example -- and continue to monitor the health of all of our brands.
By accessing a wealth of quantitative research conducted by the Luxury Institute, learning from the brand leaders of top-rated luxury brands, and interacting with your peers and industry experts, you will discover how to develop extraordinary customer experiences for today and tomorrow’s luxury environment.
