Founded the New York-based Luxury Institute in 2003
20+ years in Finance, Marketing, Sales and Senior Management positions at Fortune 100 companies such as Altria, Pepsico, Colgate, Citigroup, and Wyndham Worldwide
World-class expert CRM practitioner. In charge of CRM for a major division of Citigroup. Following success, he was assigned to run Citi's first Global CRM project. He also won a Global Marketing award for his results. At Cendant (now Wyndham), was assigned to run the company's first CRM project in addition to running Luxury Segments.
Served as Senior V.P. and General Manager, Luxury Markets for a travel and leisure division of Wyndham Worldwide
Independent Advisor to the Boards of Directors, Chairmen and CEOs of the world's foremost Financial Services, Real Estate, Hospitality, Travel and Leisure, Luxury Services and Luxury Goods firms
Author and speaker at the world's foremost Financial Services, Travel and Leisure, Real Estate and Luxury Conferences
Has conducted business in over seventy-five countries and speaks several languages