white papers


  • (New) August 2019: The 12 Luxury Myths Destroying Your Business

  • June 2019: From B2C to Me2B: The Essential Convergence of Privacy and Personalization

  • JUNE 2019: “No Matter Who You Are, Most of the Smartest People Work for Someone Else”

  • May 2019: The Most Critical Job in Today’s Luxury Goods and Services Industry Doesn’t Exist 


  • February 2019: Consulting Disrupted - Luxury Institute’s 7 Compelling Reasons Why Traditional Consulting Is Dead

  • january 2019: Luxury Institute’s Top 3 Ways To Stay Hyper-Relevant In The Elite Expert Economy From The Global Luxury Expert Network (GLEN)


  • November 2018: Luxury Institute’s 2019 Luxury Trends from the Global Luxury Expert Network (GLEN)

  • October 2018: How To Be A Rock Star In The Elite Expert Segment Of The Gig Economy

  • June 2018: The Future of Work Manifesto: Self-Management and Emotional Self-Mastery Are The Most Powerful Skills for Business Success in the Next Decade

  • May 2018: ‘Caring Jobs’ Revolution Will Render A.I.’s Job-Destruction Algorithms Irrelevant, Predicts Luxury Institute and EIX

  • April 2018: Luxury Institute Reveals Seven Critical Issues Your Top Performing Sales Associates Won’t Tell You, But You Need to Know

  • March 2018: Luxury Institute’s Five Critical Skills Required to Successfully Scale a Luxury or Premium Conglomerate

  • March 2018: Luxury Institute: How a Simple Brand Health Assessment Can Reignite Your Business

  • February 2018: Luxury Institute and EIX: Top 5 Reasons Why Your Brand Culture Process is Failing

  • January 2018: Luxury Institute and EIX: Artificial Intelligence Demands Emergence of “Platinum Collar Worker”


  • October 2017: From Fear States To Flow States: Luxury Institute’s Proven System For Leading Sales Associates To Conquer Fear And Achieve High Performance In The ‘Relationship Zone’

  • September 2017: Luxury Institute’s 7 Smart Ways to Retain Talent in the New Age of Emotional Intelligence

  • June 2017: The Emotional Intelligence Revolution: Luxury Institute’s Seven Practical Steps to Executing High-Performance Emotional Intelligence in the Age of Artificial Intelligence

  • April 2017: Over-Hyped And Over-Rated: Luxury Institute’s 7 Critical Things your Artificial Intelligence Vendor Won’t Tell You, But You Need to Know

  • January 2017: The Most Critical Skill in Luxury and Retail in the 21st Century





  • September 2016: Luxury Institute’s 7 Rule-Breaking Moves Needed Now to Flourish in the Most Perplexing Luxury and Retail Market Ever

  • June 2016: Luxury Institute’s Three Most Dangerous Myths in Luxury and Retail Today

  • April 2016: Luxury Institute’s 21st Century Career Advice You Can’t Afford to Ignore: An Open Letter to Luxury Retail Sales Associates

  • March 2016: Luxury Institute Reveals 7 Major Improvements Store Managers Recommend to Drive Sales Performance Right Now

  • January 2016: Luxury Institute Reveals Top Seven Reasons Why Sales Performance Fails, And How To Fix It

  • September 2015: Luxury Institute Reveals the 10 Things Your Top Performing Sales Associates Aren’t Telling You, But You Need to Know

  • July 2015: Luxury Institute’s Operations Optimization Summer Checklist

  • June 2015: Luxury Institute’s 7 Rules for Peak Performance in Luxury Client Relationships

  • November 2014: Luxury Institute’s Seven Trends Shaping Luxury in 2015

  • January 2014: Three Luxury Myths Killing Your Brand Equity

  • 2014: Wealth and Luxury Trends 2014 and Beyond

  • 2014: 10 Innovative Action Steps that Drive Sales in this Uncertain Economy