We study and combine Neuroscience, High-Performance, and Technology Science.
We define emotional intelligence into actionable pillars that can be executed in any scenario daily.
We provide a self-mastery and coaching system that transforms individuals into elite mental athletes.
We enable teams to improve creativity, innovation and productivity while dramatically improving KPIs.
Through the Luxury Institute's Luxcelerate System, we have helped our clients, luxury, premium and mass B2C and B2B brands, to significantly improve client data collection, conversion, average transaction value, retention, and referral rates. The purpose of Luxcelerate is to transform your brand's professionals and managers from being predominantly disengaged transactors into highly proactive, emotionally intelligent client relationship builders. We enable your brand’s DNA to come to life daily by customizing our techniques and methodologies specifically for your unique needs.
Worldwide, we utilize 120 best-in-class certified facilitators and trainers to rollout the process across 50+ countries and 15+ languages. Our certified facilitators and trainers have been highly vetted, are locally culture-savvy, utilize local languages to maximize client understanding of all content, and have an average of 18 years of operating business experience.
Our advanced, high-performance system is based on continuously conducted and tested empirical research combined with proven best practices, insights derived from aviation, the armed forces, education, medicine, professional sports, and behavioral and positive psychology, as well as from our own innovative and cutting-edge tested and proven techniques.
the luxcelerate process
STEP 0: Discovery of Brand and Individual Purpose, Values and Performance and Alignment on the Process
STEP 1: Creation of a Brand’s Client Experience
STEP 2: Learn and Practice of Luxury Institute’s proprietary High Performance Self-Mastery and Coaching System
STEP 3: Completion of Annual Individual Certification
STEP 4: Implementation through Train-the-Trainer Sessions
STEP 5: Team and Individual Traction and On-Going Reinforcement
STEP 6: Reinforcement, Refinement & Final Commitment
STEP 7: Process Tracking with On-Going Execution & Reinforcement
The Luxcelerate Process can be executed with any size team: 5 to 500,000. The content and length of the process is completely customized for each client. All Luxcelerate content and the proprietary methodology is available for annual license purchase.
what we hear from our clients
Former President, Direct to Consumer at DKNY
sales professional at gucci - Beverly Hills, CA
former Senior VP of Retail at Tourneau
Former CEO at Gurwitch Products (Laura Mercier)
Former global VP + Chief Consumer Officer at Gucci
*In 2017, Gucci increased revenue by +48% in Q1, +39% in Q2, and +49% in Q3. Kering, its parent company, reported that +51% of the brand's growth was driven by sales in its own stores.