In the last 21 years, Luxury Institute has served over 1,100 luxury and premium goods and services brands with leading-edge research, consulting and training solutions developed by the best, most successful minds in the industry.

Today, Luxury Institute has the largest global network of top-tier luxury executives, experts, HNW and UHNW individuals and families, and each support Luxury Institute in serving the unique needs of its clients. Luxury Institute has conducted more quantitative and qualitative research with affluent, HNW, and UHNW consumers than any other entity and has significantly shaped the way luxury and premium goods and services brands serve luxury consumers today. 

This expertise has led to Luxury Institute’s high-performance relationship building education system, Luxcelerate, and its online education program, The Mastery of HNW Relationship Building. Each dramatically improves the emotional intelligence skills and self-mastery skills that drive high-performance HNW and UHNW relationship building and results.

With unique, unmatched expertise in emotionally intelligent luxury, Luxury Institute has helped top-tier luxury and premium brands create extraordinary customer experiences, build long-term relationships and achieve financial results.

Our Services

our clients

We have served over 1,100 luxury and premium goods and services brands. Throughout the years, we have established deep relationships with top-tier brands and their esteemed leaders.

ANNOUNCEMENTS

MAY 1, 2023

THE MASTERY OF HNW RELATIONSHIP BUILDING: AN ONLINE EDUCATION COURSE

Built on the fundamentals of Luxury Institute’s Luxcelerate High-Performance Training System, The Mastery of HNW Relationship Building equips those who serve affluent, HNW, or UHNW clients - in any capacity - with the skills of high-performance relationship building using emotional intelligence and self-mastery to drive results.

The $345 course offers individuals the opportunity to highly elevate their skills and achieve a return on invested time dramatically higher than any sales training course. You will be educated by Luxury Institute CEO, Milton Pedraza, and Senior Consultant, Katherine Sousa. Stories on top-performing relationship builders are included throughout as case studies to demonstrate the power of emotional intelligence skills in building HNW relationships. All course segments are self-guided and can be completed at your own pace. Each activity is designed for personal self-assessment to help you identify areas of performance improvement and achieve self-mastery.

LATEST REPORTS

white paperS

JANUARY 2024

Priorities, Myths and Realities of AI in Luxury Goods and Services

AI is here to stay. That is a fact. How the luxury industry, a business segment that has always stood for delivering the best of the best products, services, and client experiences chooses to use AI requires deep consideration. Luxury Institute recently conducted a qualitative survey with 22 luminaries from its Global Luxury Expert Network (GLEN) and asked them to weigh in on the most important initial business uses of AI and the myths luxury brands should confront as they engage with vendors to implement AI. Here are their collective responses to critical AI questions.

This white paper and all Luxury Institute white papers are available to download in PDF

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